Ticket Seller FAQ's
Who can sell tickets through TicketNetwork®?


What if I just have an extra pair of tickets to sell?

No problem! TicketNetwork® has a wide variety of Indux software solutions so you may list your tickets on our Online Exchange. Once your ticket listing items get posted, they will be broadcast across our vast website network linked to our Online Exchange, exposing them to millions of customers online. Selling tickets through TicketNetwork® is:

  • Easy and risk free
  • Free of any listing charges
  • All processed online

Get started now! Email us at: ticketsupport@ticketsalessupport.com to find out more!

What software solutions do you have for full-time ticket sellers?

Independent tickets sellers can select their preferred inventory uploading tool from our suite Indux software solutions. TicketNetwork's flagship product is the TicketNetwork® Point-of-Sale (POS) software, which provides ticket sellers with the most efficient business solution in the ticketing industry. TicketNetwork® POS gives you:

  • Access to our real-time inventory, allowing you to keep up with the fast-paced ticket industry
  • Secure credit card processing, verification, and authorization with PAYware Connect
  • VeriFone® integration with most merchant banks
  • Shipping and tracking services at a significantly discounted rate
  • Customer information and relationship management
  • Customer service for all your support needs

How can I join as a ticket seller on the TicketNetwork® Exchange?

Whether you are a one-time ticket seller, or are interested in selling your ticket inventory full-time, TicketNetwork® has the solution that fits your needs. To get started, fill out the Request More Information form and one of our Sales Team representatives will be in touch with you in the next two business days and guide you through the registration process.

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TicketNetwork® and PCI Compliance
What efforts has TicketNetwork® made to become compliant?

TicketNetwork® has invested approximately $2.5 million over the past two years to become PCI compliant. As TicketNetwork® is both a merchant as well as a software provider, our system went through far more rigorous scrutiny that your average merchant. We are proud to say we meet all PCI compliance criteria and currently stand as the leading PCI-compliant company in the secondary ticket market. For TicketNetwork® to become PCI compliant, multiple components of the company had to be tested for compliance including our:

  • TicketNetwork® Point-of-Sale software - This was accomplished in version 8.0 in June 2008.
  • TicketNetwork® Online Exchange - Also accomplished in June, 2008.
  • Credit Card Processing Gateway - Our system was switched from PC Charge to PAYware, a PCI-compliant credit card processing gateway simultaneously integrated with TicketNetwork® POS.

Overall, TicketNetwork® has done 95% of the work and put up 99% of the expense to be the only PCI compliant company in the secondary ticket market.

Have ticket brokers already become affected?

Yes. Brokers using First Data and Elavon have already received notification that they will be fined until they prove they are PCI-compliant.

If TicketNetwork® is PCI compliant, do I have to prove compliance?

Yes, PCI DSS applies to all merchants who handle credit card information need to certify their respective business regardless of what software application they use to capture and transmit credit card information. While TicketNetwork® Point-of-Sale users enjoy an extra level of security, they are not exempt from this certification process.

To learn more about how to certify your business as PCI Compliant, please click here.

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